Virtual Call Centre Features - User Control
Call Access, Voicemail and SMS Services for the User
Log In and Out of Numbers
Users can quickly log into or out of a previously assigned number by phone or via the web admin.
If the calling number is available, the user can just opt to 'use the current number'. A temporary phone number can also be used.
Log In and Out of Groups
Each user can log in and out as a member of the groups on the system:
Access Voicemail Messages
Use the special PhonePresence access number to dial it to check voicemail messages and change greetings at any time via.
Messages can be played directly from your PC after logging in:
SMS Users and Groups
A quick SMS message can be sent from the PhonePresence admin:
